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Understanding your Charges
Collection: All prices quoted on this web-site include collection charges from your house anywhere on the UK Mainland, however, for logistical reasons we reserve the right to increase our prices for the following areas which would be notified to you at the time of quotation. Please see the table below and add these prices to the shipping charge. Please check with your personal effects advisor.  
•Not booked your collection 1 working days in advance for excess baggage or 5 working days for removals over 1m3 : Extra Collection rates may apply.
•Our rates include collection from inside your house on overseas removals and from the front door on excess baggage shipments. We reserve the right to change this to a front door collection due to geographical  reasons, mode of transport used, or due to late bookings.
• On shipments upto 1m3 Heavy items over 32 kilos or Large items over 0.14m3 / 5cft may incur surcharges.
• For shipments collected directly by international carrier for direct departure collection is usually from the front door and assistance is required by the sender as there is usually only 1 driver.

Collection area surcharges which can be incurred  (total lumpsum)

1 Box / Package

£10

£10

£25

On Request

+ 2 Packages

£10

£20

£45

On Request

+ 4 Packages

£20

£30

£70

On Request

1.0m3 / 35cft

£40

£60

£90

On Request

1.5m3 / 55cft

£60

£90

£140

On Request

2.0m3 / 70cft

£80

£110

£170

On Request

2.5m3 / 90cft

£90

£130

£210

On Request

3.0m3 / 105cft

£100

£140

£240

On Request

4.0m3 / 140cft

£110

£170

£260

On Request

5.0m3 / 180cft

£120

£170

£280

On Request

Over 5m3 / 180cft

£0.00

£0.00

£0.00

On Request

upto 2.5m3

Collection from Ground Floor or Front Door

Bristol Area

Cornwall

Scottish  

Highlands

Europe EU

Central London

Cumbria

Islands

Kent

Devon

 

 

2.6m3 to 5m3

Collection from

In-House

Norfolk

Dorset

 

 

North East

North Wales

 

 

Surrey

Northumberland

 

 

Over 5m3

Collection from

In-House upto the

1st Floor

Suffolk

Scotland Excl Highlands

 

 

South East

 

 

South of M4

 

 

 

Type of collection will be notified at the time of booking

These surcharges do not always apply and are less likely to be applied if you have just normal boxes under 32 kilos / 0.14m3 each or flexible with collection dates

Prices Include :

 

Collection :  Collection from your home is included in our prices, some areas may incur a surcharge, these are listed above.

Generally all pre-booked shipments over 3m3 are from in-house upto the 1st floor. Over 1m3 to 3m3 are from in-house the ground floor and shipments of 1 to 7 boxes are from the front door.

 

Shipping Cartons / Boxes :  T-Chest sized cartons 48 x 48 x 55 cms 0.14m3 / 5cft each and book cartons 37 x 35 x 47 cms 0.07m3 / 2.5cft are included in the price when shipping Personal and Household Effects (min spend £250.00 otherwise, charge of £15.95 for cartons, tape, bubble wrap and next day delivery applies. Please visit the packaging section

 

Packaging Tape and 5 Sq Metres of Bubble Wrap :  Are included with your cartons, 100 metre rolls of bubble wrap can be purchased for £18.95 each

 

Delivery Of Packaging :  Next Day Delivery of packaging by UK Mail is included in your price when you spend more than £250 on shipping charges. A delivery charge of £15.95 will be made on all orders less than £250.00. Please remember, we accept your own cartons, suitcases, bags and other well packed items

 

Vat :  Vat @ 17.5% rising to 20% on the 01/01/2011 is included when shipping to destinations outside the EU.

 

Shipping Charges : All shipping charges are included in our prices to the named place of destination. (Shipping charges are not to be confused with customs and government charges which can be incurred on either service at the destination).

 

Door to Door Shipments : Also include normal destination customs, handling and delivery charges. Over 3m3 the delivery in-house upto the 1st floor. Less than 3m3 the delivery is either to kerbside or in-house, the ground floor with normal access.

 

Documentation : All UK documentation charges are included in our price, these include, Packing List, Shipping Notes, Bills of Lading and other normal shipping documentation requirements.

 

Credit / Debit Card Payments : We do not charge for payments made by Debit / Credit Cards.

 

Prices Exclude:

 

Insurance : Please see the insurance section for details about insurance

 

Destination : Duties, Taxes, Customs Examination Fees, Quarantine and Fumigation charges if applicable, please contact the Embassy and check out the customs website for your destination or contact your personal advisor.

 

Door to Port Shipments : also exclude Destination Customs Clearance Charges, Port Handling and agency fees, however, other charges such as fumigation and quarantine charges or either less or not charged at all.

 

Vat : There is no Vat when shipping outside the EU, otherwise, 17.5% to be added to all prices.

 

Small Orders : Spend less than £250.00 on shipping charge and require our free packaging, there will be a delivery charge of £15.95

 

Parking when collecting the goods, the sender of the goods is responsible for ensuring there is sufficient legal parking available near the property, if in doubt please contact your personal advisor.

 

 

Optional Extras :

 

Palletising:  Palletising is a one off charge of £35.00 and is the most popular of all optional extras. Your cartons, bags, pieces and furniture etc are loaded onto the heat treated, forestry commission stamped pallet/s, shrink wrapped and banded. It is a fact that palletising vastly reduces the chance of breakage, damage and loss. Palletising will increase the volume of your shipment by 20%. Heavy boxes, furniture, tools and fragiles over 1m3 should always be palletised. For further information, please see the packaging section or call your personal advisor.

 

Professional Packing: is an optional extra, this takes place at your home on the same day we collect the goods by our professional porters, this service is available in most areas. This service excludes, unplumbing of appliances, packing excluded items. Further charges are made for packing goods from outside the house, dismantling of furniture, packing breakables, glass, pottery, ornaments when they are in vast quantities or exceed 20% of the total volume of the shipment. Please note that our prices for packing are based on packing the full contents of a 3 bedroom semi detached house in 1 day, 1m3 in 1 hour, 5m3 in ½ a day. Our professional packing charge is £35.00 per m3 (£5.00 per large carton) with a maximum of £395.00. A minimum of £35.00 applies to non collection surcharge areas. Some areas the minimum will be more. Professional Packing excludes specialised packaging materials and wooden cases or crates if required. For further information please contact your personal advisor.

 

Specialised Packaging Materials : Normal t-chest and book cartons together with tape and bubble wrap are provided free of charge. To see the box sizes and information on all the other types of packaging materials we provide, bike boxes, sofa bags, jumbo rolls of bubble wrap etc. Please see the packaging section.

 

Storage:  Storage for 1 month is included in your price,  For further information please see the Storage Section or contact your personal advisor.  

 

Insurance :  For information on Marine Insurance please see the Insurance section Please note that insurance is provided by the Insurance Broker who is regulated by the FSA.

 

Important Information :

 

Deposit : We  require payment of the deposit at the time of booking. Normally the deposit is £50.00 + the cost for any specialised packaging materials and upgrades. Should the value of your free  packing cartons exceed £50.00 the deposit will be raised to £100.00. Any unused packaging not returned to Freightworld will be charged for at the full rate. Please see the packaging section. Some larger shipments, Full containers and when a booking is made from overseas, we require a minimum deposit of £100.00 to £200.

 

Final Payment : Are payable at the time of collection, we accept all major credit / debit cards (except AMEX), Cheques and we accept cash when Freightworld are collecting the shipment directly on one of our vehicles. When we are not collecting the shipment directly the final charges are to be paid on receipt.  Except for Seafreight shipments cheques must be paid at least 5 days before the departure date. Payment is required in advance for customers not present at the time of collection. The amount maybe estimated and readjusted soon after the collection. Please note that if non payment of charges leads to unauthorised storage, this will be charged at the rate of £18.00 per per day. For further information, please see the packaging section or call your personal advisor.

 

Security : Security is of paramount importance and we ask you to help us in ensuring that all security regulations are adhered to. Most countries will not allow your goods to arrive if the receiver is absent from the country of destination. Some countries will not allow us to ship the goods beofre they have accepted your shipment. Breaking their local laws can result in heavy fines being levied. If they are your personal effects, being shipped from and to yourself and you are a local citizan with a valid passport or a an immigrant with more than a tourist visa then there should not be a problem. EXEMPT AND RESTRICTED GOODS MUST NOT BE SHIPPED.

 

Exempt Goods : Goods by Sea NOT ALLOWED. Alcohol, Bank Notes and Currency, Bullion and Precious Metals, Dangerous Substances, Drugs/Narcotics (illegal), Explosives, Firearms and Parts Thereof, Human Remains, Pornography, Aerosols, Fuel, Foodstuffs (most), Livestock, Other Local Restrictions May Apply. If you are in any doubt please contact the Embassy and check out the customs website for your destination or contact your personal advisor. Large fines are imposed for non compliance with these regulations

 

Transit Times : All Transit times quoted are approximate, we do not offer guaranteed arrival or delivery times.  Your goods can be delayed for many reasons totally out of our control.  Even so, 90% of the shipments we send do arrive on or around the date quoted. When transit times are quoted in days they are based from when the goods sail from the port to arrival the destination port, The sailings are normally weekly or fortnightly and we require the goods upto 10 days prior to the sailing date. When the transit time is shown in weeks, the transit time is from collected your residence to the named place of destination, ready for shipment, with all necessary paperwork in place.

 

When Your Goods Arrive : We normally notify you of the approximate time of arrival when we collect your goods. When the vessel has sailed, we email the Bill of Lading to you, this document has all the information you need to obtain your goods at the destination. We ask that you make contact with our agent within a week of the goods arrival. The agent may bnot know about your goods prior to this time.  IMPORTANT: Storage charges for uncleared goods can be expensive. Generally, by sea you are allowed 5 days and Airfreight 1 day before storage charges begin. After 3 days these charges can escalate. Therefore, please ensure that you keep in contact with the agent and pay any monies due without delay. If you have a dispute let us know immediately. Customs charge storage every day of the year and these should be avoided at all costs.

 

Please check before you go about the customs regulations concerning the import of unaccompanied Personal & Household effects. You can call the UK based Embassy or contact the local customs or/and check out their Web-site. Although, we can give advice, this advise is given free of charge and may not be relevant to your circumstances. Some countries have particular stringent rules, which if breached can result in fines, penalties even confiscation of your goods.  These laws are so complex that Shipping Lines and their Agents enforce separate rules of their own to combat  problems that your goods can cause. Therefore please seek professional advice and DO NOT  rely on another persons experience.  We may at times give you information that does not conform to your plans. Please take heed, we are doing this in your interests.

 

About The Volume : rates are always based on the volume, the weight is irrelevant except for individual large pieces which may require lifting equipment. Seven of our large t-cartons cartons, which are each about the same size as a large computer monitor box or T-Chest are 1m3. You only pay to the next ¼ of a m3, your rate is not rounded to the next m3. Therefore if you had 10 of these cartons which measure 0.140m3 each you would have 1.5m3.

 

Here are the approximate volumes of other popular goods:

 

Book Cartons : 0.07m3 / 2.5cft (hold about 50 books on average)

T - Cartons : 0.14m3 / 5cft (hold about the same as a normal large suitcase)

Bike Boxes : 0.35m3 / 13cft (some are smaller)

Hanging Garment Boxes : 0.33m3 / 12cft

Golf Bag Boxes : 0.14m3 / 5cft

3 Seater Sofas : 2m3 / 70cft

2 Seater Sofas 1.7m3 / 60cft

Double Bed Divan : 1m3 / 35cft or Flatback 0.5m3 / 20cft Single Beds are ½ this amount

Mattress : Double 1m3 / 35cft or Single 0.5m3 / 20cft

Bedside Table : 0.14m3 / 5cft

Chest of Drawers Regular : 0.5m3 / 20cft

Motorbike : 2.5m3 / 88cft

Washing Machine, Tumble Drier or Dishwasher : 0.5m3 / 20cft

Wardrobe Freestanding 2 door : 2m3 / 70cft (these can vary quite a lot).

Suitcases : Small 0.1m3 / 3,5cft and Large 0.14m3 / 5cft

Televisions : 42” Flatscreen 0.35m3 / 13cft 32” old style the same

 

Please contact us to estimate the volume of your shipment, we are experts at this. Please supply us with the measurements of large items. Please measure the Length and Width and Height of each large object in cms (metric) if possible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Central Operations Centre: Freightworld International Limited, 2B Baxter Road, Sheffield. S6 1JF.

Tel: 0114 285 2777 :  Fax 0114 285 2800   www.shipping-overseas.com

Depots : Birmingham : Bristol : Edinburgh :  Exeter : Glasgow : Leeds : London : Manchester : Newcastle : Sheffield

Registered in England 2992519

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